Managed IT Services
for Akron Businesses
Running a business in Akron is hard enough without your computers, network and email getting in the way. The Pixel Shield gives Akron small businesses a local IT team that watches your systems around the clock, stops problems before they cost you a workday, and answers the phone when you call. You get enterprise-level security and support for one flat monthly rate, with no long-term contract.
What's Included in Managed IT for Akron Businesses
Every managed computer gets monitoring, security and patching for one flat monthly rate. Hands-on help is billed hourly, only when you use it.
Huntress Managed Security (monthly)
Huntress managed detection and response on every managed computer: a real security team watching for ransomware and intrusions around the clock.
24/7 Monitoring & Alerts (monthly)
Every managed computer is watched around the clock, so failing drives and problems get caught before they cost you a workday.
Network & Wi-Fi (billed hourly)
Wi-Fi design, switches, guest network separation and performance fixes for your Akron office.
Remote Support (billed hourly)
Call and get a real local technician from our Hartville office. Support is $120/hour, and you only pay for the time you use.
Backup (optional add-on)
Monitored backups we confirm actually complete. Already have a backup solution you like? Keep it.
VoIP Phone Systems
Business phones from $23.99 per phone per month, with mobile apps, call routing and voicemail-to-email.
Windows & Software Patching (monthly)
We keep Windows and third-party software updated automatically, so nobody on your team is babysitting update prompts.
On-Site Support (billed hourly)
Need hands-on help? We come to your Akron office from Hartville, billed hourly with no travel fees inside our service area.
IT Strategy & Consulting
Regular technology reviews and budget planning so you're always investing in the right technology.
Akron Businesses We Support
We partner with businesses across Akron and Summit County to handle their technology from end to end.
Where We Work in the Akron Area
We support businesses throughout Akron and Summit County, including Downtown Akron, Highland Square, Firestone Park, Ellet, Kenmore, Goodyear Heights and North Hill, as well as Fairlawn, Cuyahoga Falls, Tallmadge, Green, Barberton, Copley and Bath Township.
Our office in Hartville is about 30 minutes from downtown Akron, so when something needs hands-on attention a technician can be on-site quickly. Most issues are resolved remotely within minutes.
Your Local IT Partner in Akron, Ohio
Akron is home to the University of Akron, Summa Health System, Goodyear headquarters, and thousands of small and medium businesses that power Summit County's economy. Your technology has to work — and when it doesn't, you need a local partner who responds fast.
Unlike national IT companies that outsource to offshore call centers, The Pixel Shield is based right here in Hartville — minutes from Akron. We know the area, we know our clients by name, and we show up when you need us most.
How Our Managed IT Pricing Works
Our managed IT plans are billed at a flat monthly rate per managed computer, with hands-on support billed hourly only when you need it, so your IT costs stay predictable. There are no long-term contracts. Stay because the service is good, not because you're locked in. Every plan starts with a free IT assessment where we review your network, security and backups and show you exactly what we'd fix first.
FAQs — Managed IT Services in Akron
What is managed IT services and do I need it for my Akron business?
Managed IT means we keep your computers healthy and secure before problems hit: 24/7 monitoring and alerts, Huntress managed security and automatic Windows and software patching, for a flat monthly rate per computer. When your team needs hands-on help, support is billed hourly, so you only pay for what you use.
How much do managed IT services cost for an Akron business?
Monitoring, Huntress security and patching are a flat monthly rate per managed computer. Hands-on support is billed hourly at $120/hour, only when you need it. Call 330-778-2888 for a free assessment and an exact quote for your Akron business.
Do you offer IT support contracts for small businesses in Akron?
No contracts at all. Our managed IT is strictly month to month: no annual agreement, no minimum term and no early termination fee. We earn your business every month.
Can you provide cybersecurity services for Akron businesses?
Yes. Every managed computer runs Huntress managed detection and response, backed by a 24/7 security operations team, plus automatic Windows and software patching to close the holes attackers use. We can also help with email security and staff phishing awareness, billed hourly.
Do you offer VoIP phone systems for Akron businesses?
Yes. We design, install, and support VoIP business phone systems throughout the Akron area. VoIP reduces phone costs while adding features like call routing, voicemail-to-email, and mobile apps.
What areas near Akron do you serve for IT support?
We serve all of Akron and the surrounding area including Cuyahoga Falls, Fairlawn, Tallmadge, Green, Barberton, Norton, and throughout Summit County.
Do you have an office in Akron?
Our office is in Hartville, about 30 minutes from downtown Akron. We serve Akron businesses every day. Most support happens remotely right away, and we come on-site whenever it's needed.
How is managed IT different from calling someone when something breaks?
With pure break-fix IT, nobody is watching until something fails. With our managed IT, every computer is monitored, patched and protected by Huntress for a flat monthly rate, so fewer things break. When something does need hands-on work, support is billed hourly, so you get prevention without paying for hours you never use.